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1. Data Collection & Identity
We collect representative and contractor names, corporate emails, phone numbers, onboarding tax forms (W-4 / W-9), and authentication credentials required for secure platform operations.
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Legal & Trust CenterEffective Date: September 1, 2026 • Version 1.0.0
Privacy Policy
We are dedicated to safeguarding your personal information, sales transactions, shift telemetry, and device data with enterprise-grade transparency.
HyperG Media Privacy Framework 
Protecting Field Operations & Customer Trust At HyperG Media,
we are dedicated to ensuring maximum data confidentiality and transparency for all sales representatives, team managers, and enterprise partners. We adhere to the highest global data privacy standards, GDPR, CCPA, and Apple/Google store safety guidelines.
Last Updated: September 1, 2026 • Effective globally across all web and mobile platforms.
Core Privacy Principles
How we safeguard data across every transaction
2. Shift GPS & Location
With explicit user consent, our mobile app logs shift coordinates in foreground/background to verify doorstep sales check-ins, record sales territories, and maintain field safety.
3. Orders & Document Proof
Customer installation addresses, broadband/fiber package selections, agreement forms, and proof screenshots are encrypted and transmitted directly to carrier provisioning partners.
4. Security & Data Rights
All transmissions are encrypted via TLS 1.3/WSS, records are safeguarded by AES-256 database encryption, and users have guaranteed in-app account deletion rights.
1. Information We Collect
HyperG Media collects information necessary to execute direct sales campaigns, provision telecommunications packages, and manage representative compensation:
- Identity Information: Representative name, contact email, phone number, onboarding contractor forms (W-4 / W-9), and authentication credentials.
- Customer Order Details: Customer name, physical installation address, selected ISP broadband & television packages, and signed agreements.
- Location & GPS Telemetry: Shift coordinates (latitude, longitude, speed, timestamp) collected during active duty to verify doorstep visits and maintain territory routing safety.
- Camera & Photo Attachments: Proof of installation photos, customer agreement slips, and expense receipts uploaded directly via mobile.
2. How We Use Information
Collected data is processed exclusively for core operational purposes:
- Order fulfillment with authorized carrier partners (such as Metronet, AT&T, Frontier).
- Automated calculation of multi-tier commission splits, role overrides, and weekly payroll auditing.
- Real-time shift route mapping and field sales territory coverage analytics for team managers.
- Secure customer support ticket management and internal communications.
3. Account Deletion & Data Rights
In strict compliance with Apple App Store Guideline 5.1.1, Google Play User Data Policies, and GDPR/CCPA, users retain full autonomy to delete their accounts:
How to Request Account Deletion
1. Mobile In-App: Open the HyperG mobile app, navigate to your Profile screen, and tap “Delete Account”.
2. Direct Email: Send a deletion request to privacy@hypergmedia.com from your registered corporate email.
Upon verification, your profile, authentication credentials, and personal records will be permanently erased within 30 days.
4. Data Security & Contact Office
We employ TLS 1.3 encryption in transit, AES-256 storage cryptography, and hardware keychains (Apple Keychain / Android Keystore) for session persistence.
HyperG Media Compliance Office
Email: privacy@hypergmedia.com • info@hypergmedia.com
Location: Basel, Switzerland